UPS Archives | ShippingEasy

UPS Customer Testimonials


B & H Rope Halters & Equipment

“We started with Shipping Easy when they first launched and have never had second thoughts with our choice. It’s the best streamlined shipping platform we’ve ever used and their customer service is amazing! We highly recommend you give them a try.” – Amy from B & H Rope Halters & Equipment


Amaya Roasting Co.

“So far so good! We recently switched to ShippingEasy after manually entering shipping with Endicia for Mac. Not only has it saved us a lot of time but also a lot of money. The shipping rates are much better than what we were getting directly from Endicia. The customer service is also outstanding! Keep up the good work.” Max at Amaya Roasting Co. 


Certified Autographs

“We would like to say how pleased we are with your Customer Service here at Whenever we have a question or concern with ShippingEasy application it is always answered in a timely manner and with professionalism. I would recommend this service to anyone out there that has shipping needs. Excellent!” Dave at Certified Autographs


DePaolo Equine Concepts

“ShippingEasy is terrific! The staff is very helpful and will show you how to cut down on time spent processing orders for shipping. This is truly one of the best tools you can have to help streamline your business!” -Jacqui at DePaolo Equine Concepts



“Love your service! Have been a loyal customer for over a year and couldn’t imaging shipping without Shipping Easy. Special shout out to Rachael Olan – customer support extraordinaire!” -Karen at HoneyBeGood



“VapoRider has been using ShippingEasy’s services for about 5 months now for our eCommerce site, and it has been a godsend! we handle hundreds of orders a day and this would not be possible without the help of SE. streamlined processing and an easy to understand interface that integrated with our WooCommerce site painlessly, the folks at ShippingEasy help us offer our customers the topnotch customer service that they deserve. along with a quality shipping platform, I also have to mention the wonderful customer service/support team, who have always been of great help resolving any issues or providing instruction for the many features they offer. if your business is web-based and you rely on shipping your product to your customers, ShippingEasy is THE way to go. thanks again guys for the fantastic service! 10/10, would shipeasy again.” -Zack at Vaporider


Agnes & Dora

“I am so busy but wouldn’t feel good about not taking a few minutes to send a quick reply! I am so impressed with the ENTIRE webflow of ShippingEasy! Everything is so simple, tons of features (I have yet to find something that isn’t available), and my favorite part about it is that it learns as you continue to ship. We’ve gotten to a point where we have quickship scenarios for every possible order that comes in!
I would have to say on top of all that, my favorite part of shippingeasy is the chat feature and the support docs available. Everything is detailed but if you need help, you can easily start a chat, and someone like Taylor will jump on and quickly asses the question, and give you info as well as docs available to reference to!” -Chance at Agnes and Dora


Restoration Seeds

“End to end solution integrating with our Shopify store through order shipment. Reduces almost all order shipping friction, really speeds order shipment. Really great customer support! Flexible offering USPS, Fed Ex and UPS.” -Chuck at Restoration Seeds


Ruffled Paper

“I feel like switching to ShippingEasy has been one of the best administrative decisions I’ve made for my business. Using this service has allowed me to spend more time working on improving my business instead of all of the endless hours I spent shipping! It is worth the investment and the customer service is outstanding!” -Jessica at Ruffled Paper


“If it’s not too late, I would like to say that we were impressed by your friendly, fast responding and helpful support. Knowledge base is great. Proactive configuration oversight and suggestions is another handy feature, that makes shipping easier.” -Vlad at Planetarians



“Howdy and a Very Fine Austinian Day to you, Katie May!
I was directed via a follow up email from ShippingEasy to perhaps write CEO Katie May, and thus, this email. I simply want to thank you for the wonderful product you’ve created–it has helped our shipping efficiency immensely at EcoEnclose ( — we’re a manufacturer and distributor of ecologically-sound shipping supplies, such as corrugated boxes, mailers, tapes, papers, et cetera). Additionally, the FlatGreen pricing has been a fabulous bonus…sweeeeeet!
Furthermore, whenever I do have the need to interact with ShippingEasy customer support, your staff is always on top of the situation in a prompt and courteous fashion…me gusta! It’s wonderful to have people like that on your team, I’m sure. Specifically in this auto-generated request for me to contact you, Melody was a pleasure to hear from, informative, and diligent in response time. Yay!
My inquiry relates to being able to place our EcoEnclose logo on our shipping labels, which alas at this time is not a possibility due to some issue with Endicia. I’m sure you’re actively attempting to resolve this, and once accomplished, that will be a lovely piece of frosting to add to the ShippingEasy cake.
My condolences regarding the terrible flooding in Texas.
A big buenos dias to that marvelous, weird, beautiful capital city of Austin!” -Dave at EcoEnclose


Independent Vapor Company

“Your customer service staff is brilliant. Well spoken, knowledgeable and quick. Top notch.” -The team at Independent Vapor Company


Kai Scissors

“I had an issue with how to do something with ShippingEasy, I popped onto the chat support section, and WOW, fixed me up in 30 seconds. Super support, super product.” -Jeff at Kai Scissors


Tamarack HTI

We recently implemented ShippingEasy to automate postage processing for our growing ecommerce business and have been pleased with the company’s web-based software and fast, friendly customer service. Once we got our standard package profiles and shipper accounts set up, processing orders is a breeze with ShippingEasy. Best of all, even standard First-Class Packages are trackable, so we don’t ever have to wonder if a package has reached its destination.” – Brenda at Tamarack HTI


Toadily Handmade Beeswax Candles

“We <3 ShippingEasy! Aside from the great savings, the customer service is the best. We couldn’t do what we do – as well as we do it – without them :)” -The team at Toadily Handmade Beeswax Candles 



“I have been using Shipping Easy for over a year. Not only is the software great and makes our shipping process seamless and easy but the service superb. Their employees are incredible helpful and friendly (not the computer generated responses). Thank you Shipping Easy! Keep up the good work!” -Grace at E-Scrapx



“We started using Shipping Easy in July 2015 after trying out several other platforms. The other programs that we tried were either too complicated, too expensive, or didn’t have all of the features we were looking for. After using Shipping Easy for just a week our labor costs were reduced dramatically. This program is extremely user friendly and intuitive to figure out. We were able to get most of it running on our own, however we were offered a free training session from a specialist who helped us streamline the process even more. After a month of use we are still amazed at how easy our shipping process has become. Everything from printing labels, syncing with our online store, and integrating with shipping providers has been a breeze. Shipping Easy has provided us with great customer support, and has solved any issue we have had very quickly. We are thoroughly pleased with our experience with Shipping Easy and would strongly recommend using them to everyone else. Keep up the great work!” -Eric at Vapejoose



“CakeSafe’s business has grown exponentially over the years and we can’t imagine shipping without Shipping Easy. Our products are so unique; the packages that we send vary from small envelopes to huge 30″ x 30″ boxes that include our largest Cake Transportation Boxes. With only a few clicks of a mouse our shipping labels are ready to go! We have hundreds of products with weights and sizes that run the gamut, but with the Shipping Easy Rules we no longer have to pick and choose all the options for each order. Shipping Easy knows exactly the size of the box, the weight, and the shipping carrier for every order. CakeSafe loves Shipping Easy!” – Dani at CakeSafe



“ShippingEasy has proved to be more than worth its low cost for us. This app streamlines our shipping operation with lots of little extras that add up to significant time savings each day. We sell on eBay (2 stores), Amazon and our website, all of those orders are pulled into one interface where we can print packing slips and labels for all orders from the same page with multiple choices on the shipping method and shipping company. Their Flat Rate Green USPS choice gives significant savings on qualifying Priority Mail packages that are relatively heavy compared to size, a lower rate than UPS for us in many cases.

We have found ShippingEasy to be very receptive to their customer’s improvement suggestions, with an excellent online Knowledge Base to provide fast answers to most questions and online chat access for more complex questions or problems needing immediate attention. They offer training webinars and hands-on training to get you started, with multiple pricing plans to fit companies of all sizes. Give them a try, with the free trial period and minimal setup time you can’t lose.” – Bill from Dad-n-Lad

Reviv Serums Review of ShippingEasy

Reviv Serums

“Just a brilliant app, and it saves us so much time, effort and consternation. It even auto-generates the right international customs forms, and lets us easily customize them on the fly (USPS Priority Mail International). A no-brainer.” –Vance at Reviv Serums


The Accessory Barn

“I have used this for over a year now – saves so much time on producing labels couple of clicks and I am done!! The staff are great if I have had problems –very quick to answer my emails and follow up to make sure everything is working as it should be…” –Nicola at The Accessory Barn

A-Maze-N Products Review of ShippingEasy

A-MAZE-N Products

“I was previously with another service, and had nothing but issue after issue. Their servers crashed on the busiest shipping day of the year! I swore never to use them again, and started looking at some other options. I found ShippingEasy and haven’t regretted it for a single minute!!

You get talk to real people when you call in to customer service. You don’t have to wait 24 hours for an answer, so you’re up and running again quickly. Great Company to deal with and I HIGHLY recommend their services!!” – Todd at A-MAZE-N Products

Dog Collar Fancy's Review of ShippingEasy

Dog Collar Fancy

“I used to use USPS, and since like so many other websites, we couldn’t print paid labels and have our site updated at the same time, we had to copy and paste each tracking number to each customer one by one. ShippingEasy has taken the frustration out of our day to day operations. Customer orders are listed in ShippingEasy. Print labels (USPS, UPS, FedEx. Even first class!) and customers automatically get notified that their order has shipped, along with the tracking number. Your storefront is automatically updated with the information also! You can also print packing slips. ShippingEasy – The perfect name for an easy to use program for all of your shipping needs. Thank you ShippingEasy! We are thrilled with your service!” – Dawn at Dog Collar Fancy


Rainbow Turtle

“I just wanted to let shipping easy know how happy I am. We had been using for the last 10 years and I was very used to it and was a bit hesitant to change to a new system. But I decided to give it a go and WOW! was I ever surprised. It is so much faster, easier to use, less expensive and I don’t have to have so many programs on my computer that just tends to slow it down. I would also like to mention that I stopped shipping international shipments because of the hassle but I have added back international shipping to our Volusion website because with shipping easy it has taken the hassle out and in no time I can create labels for international shipments. Thanks shipping easy for your great product and wonderful support team.” –Rainbow at Rainbow Turtle


SKINourishment Inc.

“ShippingEasy has been incredible for us! We found ShippingEasy by accident before we launched our Shopify Store and we are so happy they were with us as we launched our store.

Before ShippingEasy we used another Shipping App that was really clunky and hard to use. When I saw ShippingEasy’s interface I knew it was the app for us.  Through-out the entire store launch process ShippingEasy walked us through setup, provided personal customer support and constantly answer every question we throw at them.

As a fellow small business we are really proud to support ShippingEasy. On the rare instance they didn’t have an answer or we were having extra problems they went above and beyond to solve our issues! I can’t imagine choosing any other shipping application.” –Polly at SKINourishment

Girlfriend Galas' Review of ShippingEasy

Girlfriend Galas

“We receive so many sales calls, and it’s difficult to distinguish between the real deal and more of the same. We are happy we took the time this time. We were able to give it a try without any risk and with no long-term commitment. We are fresh out of the gate with Shipping Easy – in fact – we haven’t even cancelled our old shipping service yet, but it’s still already worth commenting on. We have been using both services, in an effort to use up remaining credit with our other shipper. The difference is unbelievable. Shipping Easy makes so much more sense for us and is super easy to use. We have yet to introduce First Class Mail with tracking which wasn’t an option for us before – hello, savings! We can’t wait to get that going. And returns – this was one of the main reasons we decided to try it out. No additional cost and the ability to email the labels to the customer – it’s a must have and we are excited to implement this feature. The fact is, we are looking ahead at our scalability and we have to have partners that can work with us as we grow. We don’t have the luxury of chucking an old system each and every time we experience a growth spurt. We need to already have the systems in place. We are confident that Shipping Easy is our new, long term shipping partner. And, they walked us through the simple set up process and have been there for us every step of the way. We would recommend them to anyone who asked, and as a Volusion store, we can say that the integration is seamless. We are excited to move forward!” –Joli at Girlfriend Galas


The Dog Perk

“We implemented Shipping Easy for our online dog bandana business and are THRILLED with the performance of the service!  We save hours and hours of work each day!  We had tried other online shipping services that claimed to be easy but they were horrible, complicated and we could never even figure out how to set them up, much less use them.  I had just about given up on my dream of a truly EASY, simple, intuitive product…when I found Shipping Easy!!!  It was easy to set up, and works seamlessly with both our Shopify Store and our Amazon Store. .  No more entering addresses into USPS online…endlessly!  It is truly the most FANTASTIC improvement in our shipping process and is even EASIER than I would have imagined it ever could be.  I also LOVE LOVE LOVE that we save money on Express Shipping by using Shipping Easy!  And when I have questions, I can get in touch with customer service straight away.” -Amy at The Dog Perk


Vape Dojo

“ShippingEasy is a trusted member of our team. ShippingEasy easily saves us the cost of one full-time employee and drastically reduces shipping errors. They provide great support when we need it, which isn’t often, and they listen and respond to feedback. Thanks for a great product and service!” –Bryan at Vape Dojo

AMC Boutique Shipping

AMC Boutique

“Since switching from Ordoro, ShippingEasy has lived up to its name.  As the business has continued to grow, we are able to easily keep pace by integrating ShippingEasy with our business site in addition to our deals featured on  This has allowed us to ship hundreds of orders a day with newfound ease. ” – Julia at AMC Boutique


Southeastern Medical Supply

Shipping has been made easy with Shipping Easy. We’ve saved both time and money with features like: automatic API data transfer of both UPS and USPS order shipping information, automatic entry of : 1) shipping tracking info and 2) order “shipped” status after label generation and the most competitive shipper rates available.”-Cedric at Southeastern Medical Supply


Syrup Supply

“ShippingEasy has helped our business substantially since we began using it. Having all of our orders and shipping history in one site allows us to save time and get more work done. We sell across three different websites and ShippingEasy syncs with every one of them from receiving orders to sending the tracking numbers out and marking orders as shipped on the corresponding site. We use to buy shipping for each order separately then update the tracking number on the correct site, one by one! It would take us an hour or two! With ShippingEasy, we are able do all orders at once, including updating tracking numbers, in just a few minutes! I don’t know how we managed without ShippingEasy before. ShippingEasy has been a real time and money saver!” –Melissa at Syrup Supply


Mako Spearguns

“Shipping Easy has been a tremendous asset for us.  It now allows us to process and ship orders much faster with UPS.  We were previously using UPS World Ship, in which all of the information had to be entered manually.  This takes a lot of time when shipping over 50 packages per day.  With ShippingEasy, everything is already tied into the system and the time it takes to process and ship orders has been dramatically reduced.  This allows us to get much more work done and focus more attention elsewhere.  Thanks ShippingEasy!” –Brad at Mako Spearguns



ShippingEasy is amazing!!! I’ve used OrderCup before and ShippingEasy is by far a much more superior product. It helps my company to save so much time processing online orders. I’m constantly impressed by their extremely responsive customer support and the level of detailed product knowledge of every representative I’ve ever dealt with there (via phone and chat). And they are constantly making updates based on customer feedback. This is a great solution and company!!!” – Sandy at Leckerlee


Medical Care Alert

“Shipping Easy has made our process far easier and is definitely saving us time and money. Prior to switching to Shipping Easy, we had tried OrderCup, and USPS Click N Ship – all were cumbersome and offered zero customer support. The team at Shipping easy has been really helpful, returns calls and emails quickly, and is open to suggestions about product and process improvements. We are definitely paying less for postage and shipping since moving over to Shipping Easy. The integration with Volusion is far superior to any other shipping platform we have tested. We had good over the phone training with screen sharing that made it really easy to learn, and got us up and running quickly. Your competitors don’t do this – they leave you to figure it out on your own. Our clients who order a lifesaving system at expect their addresses and shipments to be exactly right every time. We have very high standards and are very demanding…and are happy to endorse Shipping Easy.” – Bryan at Medical Care Alert



“I don’t write many reviews…I felt compelled to leave one here, however. I was hesitant to sign up for any shipping service that cost money as we were doing our shipping through Paypal multi-order shipping which is a free service. After opening our website and having to fulfill orders through eBay and Shopify, we needed something to speed up and simplify the process. ShippingEasy does that. We are able to process our eBay orders in a matter of minutes a day, where it used to take us hours a day. Now we can focus on selling the product and getting it out the door, rather than writing packing slips and making sure customers are notified of shipping. This app does all that work for us.  So far, worth every penny. Thanks ShippingEasy.” –Bren at kanVape


Nature’s Happiness

“ShippingEasy has helped us exceptionally well with our shipping fulfillment especially as our sales have increased, saving us time and money with the discounted shipping rates. Our account is seamlessly integrated with our website and multiple online marketplaces, cutting the time spent on processing shipments down by more than half. Allowing us much more time to spend catering to our own customers as they do for us. The customer service that we receive is outstanding and the staff is very knowledgeable and helpful, answering our questions in a matter of moments. Running an online store can leave you feeling overwhelmed, but ShippingEasy compares shipping providers and rates to make sure that we are always receiving the right kind of shipment at the lowest price possible. ShippingEasy also makes it incredibly simple to find and track orders, refund shipments, and even create customer return labels!” – Tricia at Nature’s Happiness


Thoughts in Vinyl

“Shipping Easy has made our shipping process so much easier! We sell 3-4 deals each week on Groopdealz and every single order needs to have tracking information uploaded back into the Groopdealz system. Prior to switching over to Shipping Easy, this was such a headache. We had to cut and paste each tracking number into the system. Now we can import all the tracking numbers at once back into Groopdealz in less than 60 seconds. It is awesome!

We have a Magento based website as well that we sell our products on. Integrating Shipping Easy to our Magento site was FREE and the awesome customer service at Shipping Easy walked me through the entire process.  My favorite feature of Shipping Easy on my Magento store is that I can ship via USPS or UPS.  I love this feature! After I ship all tracking information is imported back into my Magento store and the orders are marked as complete and the the customer is automatically emailed their tracking information. I love it!!” –Janae at Thoughts in Vinyl



“The combo of Shipping Easy + a Dymo 4XL label printer is a life changer for any store owner shipping a physical product. It has cut our fulfillment process from the bane of our business to a manageable, hour per week process. Shipping Easy get’s the job done and has all the necessary features, but what sets it apart for me is the customer service. Every time we’ve had an issue or question we’ve received an immediate reply or phone call to keep our business moving. Further, every one of these customer service interactions represents the way other companies should be handling their service – friendly but efficient and solution oriented.” – Morgen at MixedMade


Distinguished Precision Shooting Sports

“I’d love to tell others how much has helped me and my business! I’ve recently retired from the military with 21+ years of service in the Marine Corps, Navy Reserve, and the Army. I’d been dreaming of opening my own mail order business since I got involved in the shooting sports and couldn’t find what I needed at the right price. I opened Distinguished Precision Shooting Sports to help shooters get the gear they need to achieve their goals, and shipping a lot of different items is the key to our success. Bullets are heavy, whereas optics are light, I needed a solution that would be able to span the gap from big and heavy to small and light and save me time and money in the process.

I actually tried, and when I realized that I could do the same thing from the USPS website, I canceled. They continued to bill me! So I was reluctant to try another shipping service, but Shippingeasy was a no brainer. I started with their free service, and it really was free, and then upgraded as my business grew. I now spend less time processing orders and have more time to list new items on my website. In addition, being able to send my eBay customers an email to help get my brand out is huge! Not only does save me time and money, it actually helps promote my business! I couldn’t be happier with their service! Thank you!” – Anthony at Distinguished Precision Shooting Sports


Remotes and Keys

“Wow, thanks!  You’ve cut our shipping time by at least 40%.  And the name ShippingEasy doesn’t do justice to how easy it now is. ” – Jason at Remotes and Keys


So Gloss

“ShippingEasy leaves in the dust. I wish I had switched sooner. I have saved countless hours of uploading/downloading and pulling my hair out. Love, love, love ShippingEasy!” –Jesse at So Gloss


Unfinished Wood Co.

“When our company began to sell at high volumes on deal sites, it became clear that the shipping method we were using would not be effective. It was taking countless hours and more manpower than we had to fulfill our orders efficiently. Luckily, Shippingeasy contacted us for a trial run. We decided to give it a try and have been very happy ever since. We are able to create and print our labels quickly and it is simple to upload tracking numbers and keep track of our shipping history. Their customer service and desire to constantly improve their product make Shippingeasy a true time-saver.” –Anne at Unfinished Wood Co.


Dynamic Discs

“Dynamic Discs has been in business since 2005 and we recently switched to Shipping Easy to handle shipping our orders from our online store through Volusion. It has been great! Shipping is much easier and much quicker now. I would definitely recommend Shipping Easy!” – Kyle at Dynamic Discs


Optimal Health Network

“We primarily use USPS and prior to ShippingEasy used the USPS website to handle the orders. We had so many problems. Slow server, crashes of their site and just the slow process of individually handling each customer. ShippingEasy has made the shipping process – dare I say – enjoyable?

Everything just works! Quickly, seamlessly and new additions keep being added to make it even more user friendly.

Shipping Easy support staff has been phenomenal….Our rep, Tessa is the best – always so friendly, helpful and not the least bit put off by a beginner with some newbie questions.

It’s also nice to see ShippingEasy keep improving its business. I was delighted to see the new DASHBOARD – its AWESOME!! I was doing that by hand and one day see it’s all being done for me.

Thanks so much for being an integral part of our success. We hope the same success for you.” –Beth at Optimal Health Network


The Crazy Dazy

The Crazy Dazy has been using ShippingEasy for about 6 months now. We have not had any trouble until a few weeks ago. For some reason I was unable to print labels using “Quick print”. I printed a different way for a couple of days before I remembered that I could just ask for help in Live Chat. I got on there and explained my problem and they went right to work trying to fix the problem. We tried a few different things on my end and it still didn’t work so I was told that they would work on it on there end and get back to me. I was very surprised to receive an email the next day letting me know what they had found out. After a couple email’s back and forth and one phone call we got the problem fixed! I am very happy that I am able to get back to printing labels fast! The best thing was a week after getting the problem fixed a received a follow up email to make sure everything was working good! I am very pleased with the customer service at ShippingEasy! Hope to say with them a very long time!” –Bekah at The Crazy Dazy