We're here to help.
Our award-winning customer support includes live chat, email and US-based phone support for all merchants. Unlike other platforms, help is free and you’ll always get a real, live human.
Our team is available when you need us.
Via Phone: Monday through Friday 8:00 am – 6:00 pm CT
Via Email & Chat: Monday through Thursday 8:00 am – 7:00 pm CT, Friday 8:00 am – 6:00 pm CT
We do check our email across the weekend for urgent requests so don’t be shy.
Note: are you on our Starter Plan? Head to our Forum or explore over 1,500 Help Articles for answers to your questions!
Our Address
4301 Bull Creek Rd
Austin, TX 78731
Our Phone
(855) 202-2275
Have an account?
Looking to sign up?
For Press Inquiries
Looking for help with the ShippingEasy app?
Our award-winning customer support includes live chat, email and US-based phone support for all merchants. Unlike other platforms, help is free and you’ll always get a real, live human.
Ready to ship faster, get the lowest rates,
and to grow your business?
No credit card required. Cancel anytime.
