Magento Customer Testimonials

Fathom Offshore

“I am so very glad that ShippingEasy reached out to us when they did- it was perfect timing. Not only were they able to offer us more discounted USPS rates, but using ShippingEasy has streamlined our order fulfillment process and increased overall productivity with our Magento orders, which is a time saver. Then, they made my life even easier by offering the Quickbooks Integration piece to us. The Integration piece has saved us even more time by eliminating some of our manual data entry involved when recording online sales into Quickbooks. Saving time is ultimately saving money for the company, and that’s music to my boss’ ears!
ShippingEasy has been very responsive to any hiccups with Integration we have encountered along the way, and have always, very quickly, helped us get them resolved! I give Shipping Easy a double thumbs up, and we look forward to a great continued relationship with them! Sidenote- I referred to the company as “them” because you actually speak to a live support team member when you call, who can effectively communicate with you.” -Stephanie at Fathom Offshore

Love Reusable Bags

“@ShippingEasy Thank YOU @ShippingEasy!! You guys are AWESOME!! @simplisticshops too!!” -Roger at Love Reusable Bags

kidecals

“ShippingEasy is the best shipping solution we have ever implemented into our ecommerce shop. It integrates our different shopping platforms (ETSY, Magento, etc) all into one place. The ability to print pick lists and invoices straight from ShippingEasy and the fact that once you have shipped your orders ShippingEasy marks your orders as completed within each ecommerce platform has saved us a lot of valuable time. But one of the best parts about ShippingEasy (besides their easy to use app) is that they actually answer the phone with a live person! No waiting, no redirecting, your questions are answered immediately. By far the best customer service I have ever experienced with a shipping service.” -The team at kidecals

Planetarians

“If it’s not too late, I would like to say that we were impressed by your friendly, fast responding and helpful support. Knowledge base is great. Proactive configuration oversight and suggestions is another handy feature, that makes shipping easier.” -Vlad at Planetarians

Magnesol USA

“Magnesol USA is a very happy customer of ShippingEasy! Shipping logistics has drastically improved solely because of ShippingEasy services. What used to take me a solid few hours, now takes me less than 10 minutes. Such a no-brainer, wish I would have found ShippingEasy a few years ago. Thanks to the great customer service team, they are truly awesome.” -Ed at Magnesol USA

20Zen

“When I first started selling online, I was limited to the shipping options of my digital payments processor and the postal service. These options fell short in a number of ways, especially when shipping to Canada or when a heavy shipment just needed to hop over to a nearby state. Thanks to ShippingEasy, I am able to easily access all of the services offered by my carrier, including regional flat rates, making a heavy box easily go from Louisiana to Texas for under $8 — in just 2 days. No hassles with ground freight and no troubles with paying as the folks at ShippingEasy make it as simple as buying postage from Endicia with my credit card. My international customs forms can be entered on the ShippingEasy website almost as easily as using the website’s Quick Ship to post to a nearby town.

It sounds hard to improve on this, but wait, there really is more! ShippingEasy’s great reps have called me all along the way to make sure I understood all of the features they have and that I’m getting the most out of my shipping expenses. They have to do this for everybody, as I am a tiny customer just ramping up sales in his spare time and it had to cost more salary for the people’s time who helped me along the way than the profit I’m giving them. I’ve called for support and emailed for support and found both ways get quick results. Emailing is convenient if you are busy and don’t want to chat on the phone (my early morning mind isn’t up for phone chats), but the phone calls have always been answered quickly. If the person answering didn’t know the answer to my question, they’d let me know an answer would be forthcoming and didn’t put me on hold or otherwise tie up my time. Within a handful of minutes, the phone would ring with the answer provided. Top service must be their motto.

If this isn’t enough to get ShippingEasy a shot, let me close by saying it’s great how they’ve shaved more off my shipping costs than I could’ve expected. The more a shipment would’ve cost, the more I save, but even a simple legal flat rate envelope is 25¢ better than the best rate I’d gotten anywhere before, including the discounted rates at eBay.

I am looking forward to a long relationship with ShippingEasy and the wonderful reps I’ve come to think of as my professional shipping services team – and that kind of confidence means I don’t have to even think about a whole area of my business. It’s wonderful!” – Chris from 20Zen

Unfinished Wood Co.

“When our company began to sell at high volumes on deal sites, it became clear that the shipping method we were using would not be effective. It was taking countless hours and more manpower than we had to fulfill our orders efficiently. Luckily, Shippingeasy contacted us for a trial run. We decided to give it a try and have been very happy ever since. We are able to create and print our labels quickly and it is simple to upload tracking numbers and keep track of our shipping history. Their customer service and desire to constantly improve their product make Shippingeasy a true time-saver.” –Anne at Unfinished Wood Co.

Thoughts in Vinyl

“Shipping Easy has made our shipping process so much easier! We sell 3-4 deals each week on Groopdealz and every single order needs to have tracking information uploaded back into the Groopdealz system. Prior to switching over to Shipping Easy, this was such a headache. We had to cut and paste each tracking number into the system. Now we can import all the tracking numbers at once back into Groopdealz in less than 60 seconds. It is awesome!

We have a Magento based website as well that we sell our products on. Integrating Shipping Easy to our Magento site was FREE and the awesome customer service at Shipping Easy walked me through the entire process.  My favorite feature of Shipping Easy on my Magento store is that I can ship via USPS or UPS.  I love this feature! After I ship all tracking information is imported back into my Magento store and the orders are marked as complete and the the customer is automatically emailed their tracking information. I love it!!” –Janae at Thoughts in Vinyl