Are the email marketing messages you send your customers rewarding to them? And are they even seeing those emails to begin with? Though 85% of people say receiving discounts is […]
Let’s meet at IRCE! There are few better places to talk shop about shipping and eCommerce than at IRCE in Chicago, IL—which is why we can’t wait to talk to […]
When you’re on the hunt for shipping software that meets your needs as an eCommerce retailer, you’ll have to make many decisions. One important decision is whether you want to […]
As I sit down to write this post on communication and customer management, the 80s classic rock song Hold On Loosely by .38 Special comes to mind. “Hold on loosely, […]
When it comes to customer management, Amazon and Netflix are typically regarded as the Holy Grail. You’ve probably experienced it yourself, and thought “Wow, they really know me.” But that […]
Having the knowledge of your customers’ eCommerce purchase history can be a powerful marketing tool. It gives you insights into what they like, other products they might be interested in, […]
Imagine ecommerce orders and shipping prep that work seamlessly together, instantly, easily. Well, that just became a reality. ShippingEasy has just launched InstantLabel! While you manage your business and life, […]
Did you know almost 70% of customers are abandoning their carts? Even though it’s a scary number, there are still 30% of customers who are completing their purchases, and there […]
Keep Your Ecommerce Customers Happy with Personalized Shipping Notifications Customers are presently enjoying privileges such as omni-channel buying, 24/7 shopping, and access to extensive product information. With these advances, they […]
Focusing on the UX of the checkout process of an eCommerce site can mean the difference between converting and losing the customer. Today, customers expect a smooth and easy process […]