Connecting with customers authentically is one thing, but there’s one last piece of the puzzle to tie
everything together. SHIPPING.
In a UPS survey, 44% of shoppers said they’ve abandoned a shopping cart because of delivery wait times.
Once a customer has placed an order, they’ve made the decision to start a relationship with your brand. They’ve already chosen your products and paid money for them. Your shipping strategy is your first opportunity to turn them into loyal, repeat customers.
Offer flat or free shipping for products, and ship items quickly. The consumers of today are seeking instant gratification, and businesses that can’t deliver will not remain competitive.
PRO TIPS TO SHIP PRODUCTS QUICKLY AND AFFORDABLY:
Leave manual shipping in the past. If you’re still making daily trips to your local post office, it’s time to stop. Think of all the time you could be spending on other important tasks. ShippingEasy is a simple way to automate, standardize, and predict all of your shipping rates across products and scenarios.
Make sure your inventory is up to date. If your stock levels aren’t accurate, you’ll ultimately end up selling products you don’t have. Customers will be disappointed, and your brand will take a major hit. Poor inventory management is a sure way to guarantee your customers won’t buy from you again, so keep your system up to date.
Call in some reinforcements. As a small business owner, you’re accustomed to doing a lot of things on your own. But asking for a bit of help is never a bad thing. With ShippingEasy, help is always free and you always connect with a real, live human.
