What is ConnectEasy?

By Baillee Perkins
Dec 20, 2021

The label printing process can definitely be time-consuming. Having to go onto the Ready to Print page and manually print each and every label or batch can take a few extra minutes. If you’re in a busy shipping season, it can take even longer. What if we told you that we have a feature available where labels can print instantly once you select the “Buy and Print Label” button? What if we also told you it’s a free feature for our Basic and above plans and only a $5 add-on for our Starter plan? That’s why we’re here to tell you all about ConnectEasy and how it can make your label printing process even easier.

ConnectEasy is an application you download onto your computer that allows you to print labels instantaneously once the “Buy and Print Label” button has been clicked on the Ready to Ship or Orders page. Most hard-wired printers are compatible with ConnectEasy, including both thermal and laser printers, as long as those printers support label sizes such as 4×5, 4×6, and 4×8. Labels, pick lists, and packing slips can be printed using ConnectEasy. You are even able to customize which carrier label(s) print through ConnectEasy or connect multiple printers, as long as those printers are connected to your specific workstation.

What is a Workstation?

The computer where ConnectEasy is installed is considered your workstation. You can install ConnectEasy on multiple workstations. However, you will need to select the printer associated with the workstation you are using in your Printer Configuration settings to avoid your labels not printing or potentially being sent to the wrong printer. To better understand how to access these settings, let’s dive into installing ConnectEasy!

How to Install ConnectEasy

If you’re on our Basic plan or above or you’ve selected the $5 add-on for your Starter plan, ConnectEasy should be ready for download. To get started, you’ll select the Shipping tab from your menu. From there, you’ll select Devices & Hardware, where you should see a screen like this:

Select the Shipping menu and then scroll down to Devices and Hardware.

Once you select “Set Up ConnectEasy,” you’ll be guided to a landing page where you will select whether to download the application for Windows or Mac. Once you see this page, you can follow these steps below to finish the setup:

MAC

1. Click Shipping from the left sidebar.

ConnectEasy can be found underneath the Devices and Hardware tab underneath the Settings tab in your ShippingEasy account.

2. Click on ConnectEasy under Devices and Hardware.

ConnectEasy is located in Devices and Hardware

3. Select Set Up ConnectEasy.

The Set Up ConnectEasy button will allow you to continue the installation process

4. Select Download for Mac.

Mac users will select Download for Mac to continue the installation process.

5. Shut down any previous versions of ConnectEasy that may be running before proceeding. You will see an icon for ConnectEasy in the upper-right corner of the screen.

The ConnectEasy icon will appear on your dashboard.

6. Click the icon with your mouse and select Quit from the drop-down menu.

Select Quit from your menu to continue the installation process.

7. Locate the downloaded ConnectEasy file, usually this will be in your Downloads folder.

8. Double-click the ConnectEasy.dmg file to open it.

Locate the ConnectEasy.dmg file, and double-click to open it.

9. The dmg file will open to display several items.

The ShippingEasy.dmg file will open a window with several icons.

10. Drag the ConnectEasy item to the Applications folder. If asked to replace an existing version, click Yes.

Move the ConnectEasy icon to the Applications folder.

11. Close the ConnectEasy folder, then right-click on the drive and eject the ConnectEasy drive.

Close and eject the ConnectEasy drive.

12. Open your Applications folder and double-click the icon for ConnectEasy.

Double-click on the ConnectEasy icon.

13. Click the Open button.

Select the Open button on the dialogue box.

14. The ConnectEasy sign-in window will open. If you do not see it, minimize all other windows on your Mac until the pop-up is displayed.

A ConnectEasy dialogue box should open on your screen.

15. Locate your ConnectEasy credentials in ShippingEasy by going to Settings >> Devices and Hardware >> ConnectEasy.

ConnectEasy is located in Devices and Hardware

16. Select the clipboard icon to copy the credentials and paste them into the ConnectEasy sign-in window.

The ConnectEasy Identifier and Passphrase are located underneath the Devices and Hardware setting.

17. Click Sign In once the ConnectEasy Identified and Passphrase have been entered and you’re done!

Windows

1. Click Shipping from the left sidebar.

ConnectEasy can be found by going to Settings and then Devices and Hardware.

2. Click on ConnectEasy under Devices and Hardware.

ConnectEasy is located in Devices and Hardware

3. Select Set Up ConnectEasy.

The Set Up ConnectEasy button will allow you to continue the installation process

4. Select Download for Windows.

Windows users will select Download for Windows to begin the ConnectEasy installation process.

5. Locate and open the ConnectEasy.exe installer after the installer downloads to your computer. The exact download location will vary depending on your browser – the example shown below is at the bottom of the Chrome browser.

The ConnectEasy.exe file will show in a different location, depending on your browser.

6. If your browser does not display the file after downloading it, check the Downloads folder on your computer.
Click the Run button when prompted.

Select Run when prompted on the dialogue box.

7. Click Yes to close/shut down a currently running instance of ConnectEasy if an installed version of ConnectEasy is detected on your computer.

Select Yes when prompted in the Setup dialogue box.

8. Accept the agreement and then click Next.

Select Next when the Agreement dialogue box opens

9. Select a destination location for the program by selecting browse, or use the default location (recommended) and click Next.

We recommend selecting the default location and then clicking next.

10. Select a location for the program’s shortcut icons, or use the default location (recommended) and click Next.

We recommend selecting the default location and then click next.

11. Select Additional Tasks, if needed, and then click Next.

  • Create a desktop shortcut: select if you wish to access ConnectEasy from your desktop. Keep in mind that it will be available from the Start menu, and also made available from the taskbar.
  • Install ConnectEasy as a Windows Service: option for those who are running server operating systems or computers where multiple people can be logged in simultaneously. Most users should not check this option. If you are not sure about this option, consult with your system admin before selecting it.
  • You can create a desktop icon, but we don't recommend downloading as a Windows Service.

12. Click the Install button when prompted.

Select Install when prompted.

13. A progress bar will appear to let you know the installation process has begun.

A progress bar should appear to show how the download is doing.

14. Enter the ConnectEasy Identifier and Passphrase on the ConnectEasy sign-in window. This allows ConnectEasy to receive print jobs from your ShippingEasy account.

A ConnectEasy dialogue box should open on your screen.

15. Open ConnectEasy. If the ConnectEasy welcome screen does not automatically appear, manually open ConnectEasy by navigating to the Start menu > All Programs > ConnectEasy > ConnectEasy.exe.

16. Locate your ConnectEasy credentials in ShippingEasy by going to Settings then to ConnectEasy.

ConnectEasy is located in Devices and Hardware

17. Select the clipboard icon to copy the credentials and paste them into the ConnectEasy sign-in window.

The ConnectEasy Identifier and Passphrase are located underneath the Devices and Hardware setting.

18. Click Sign In once the credentials have been entered and you’re done!

After ConnectEasy is installed, you can go to the Printer Configuration menu on the left-hand side seen above and start connecting your printers and exploring the workflow options available. For any additional questions or troubleshooting, reach out to our wonderful support team.

Benefits of ConnectEasy

Congratulations! You’ve downloaded ConnectEasy and configured your printers. What benefits can you now look forward to?

  • Printing your labels instantaneously instead of having to go to the Ready to Print page
  • Selecting which labels for your connected carriers, packing slips, and pick lists print immediately and which continue to print via PDF
  • Choosing which printer will be used for your printing needs

For example, you would like your labels to print from your DYMO printer but your packing slips to print from your laser or inkjet printer, as long as both of those printers are connected to your current workstation, this option is available for you. It’s also wonderful if your business has multiple computers or users that need to use ConnectEasy. As long as ConnectEasy is installed on each computer, and the printer for that specific workstation is selected, you should be ready to start printing more quickly and efficiently.

Conclusion

When you’re running a small business, every minute you can save during the shipping process is important. That’s why ConnectEasy can be an extremely helpful tool. By printing your labels instantly, you don’t have to worry about clicking on each label or batch to print on your Ready to Print page. Instead, those labels will just immediately print, saving a step in getting your orders out to your customers. We’re here to make your shipping as smooth as possible. That’s why ConnectEasy and ShippingEasy both have “easy” in the title.

Looking for more ways to streamline your shipping process? Check out The Ultimate SMB Checklist for more tips for the holiday season and beyond.

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