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Shipping Case Study: Children With Hair Loss

cwhl (3)
Website:

www.childrenwithhairloss.us

Industry:

Non-profit

Volume:

1,600/mo.

Sells On:

ShippingEasy Open API

Carriers:

USPS

"EVERY time I have had a question, the support staff has been quick to help answer my questions and resolve the problems."

We spoke to Christine at Children With Hair Loss about ShippingEasy and this is what she had to say…

What is the biggest benefit of using ShippingEasy?

Things are easier for us now and the process is very reliable. The biggest benefit to using ShippingEasy is the cost savings. It’s a time and cost savings for any business and with their support, it was really easy to learn. Shipping Easy allows us to get more of our day-to-day activities accomplished on a much easier level.  This allows us to focus our attention on our other important tasks because we can rest easy that our shipments are handled appropriately.

What shipping solution did you use before ShippingEasy?

We took our packages to the Post Office and stood there waiting for them to print all of our labels. Our challenges were time and money.  Having to take our orders to the Post Office was very time consuming.  We needed a simpler way to ship.  Our packages weigh under a pound, so we knew that FedEx and UPS were not an option.  We are a charity, so every penny we can save is important. We needed to save time and money and had nothing to lose so we decided to trial ShippingEasy. Someone at USPS had worked with ShippingEasy in the past and told us to look into it. 

What is your favorite feature in ShippingEasy?

We were nervous about the upload process since we didn’t want to miss any orders, but ShippingEasy’s Open API meant we could plug in our website. We were also nervous about the time it would take us to learn the program; but we quickly learned we can reach ShippingEasy by their direct number on their website. EVERY time I have had a question, the support staff has been quick to help answer my questions and resolve the problems. I had a lot of questions in the beginning. Now it seems to be smooth sailing with processing our orders through ShippingEasy.

How has ShippingEasy helped your business?

We have shipped out over 3,100 packages through Shipping Easy since January 1, 2016.  That has equated to a savings of over $3,500 for our charity!  That means we will be able to provide more kids we help with human hair replacements and care kits FREE of charge to them, simply because of the money we are able to save using Shipping Easy!

A little bit about Children with Hair Loss…

Children With Hair Loss was created as a resource for all children who have medically-related hair loss. They empower these children to become whole again by making hair replacement available to those who may be financially challenged and might otherwise not have a means of obtaining the hair they want and need. If you’re interested in learning more, visit their website.

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#79 Children With Hair Loss

 

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