We're here to help.
Our award-winning customer support includes live chat, email and US-based phone support for all merchants. Unlike other platforms, help is free and you’ll always get a real, live human.
Our team is available when you need us.
Via Phone, Email, and Chat: Monday through Friday 8:00 am – 6:00 pm CT
We do check our email across the weekend for urgent requests so don’t be shy.
Want to find the answer to a question yourself? Explore our Knowledge Base that has over 1,500 Help Articles for answers to your questions!
Our Address
4301 Bull Creek Rd
Austin, TX 78731
Our Phone
(855) 202-2275
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For Press Inquiries
Looking for help with the ShippingEasy app?
Our award-winning customer support includes live chat, email and US-based phone support for all merchants. Unlike other platforms, help is free and you’ll always get a real, live human.
Ready to ship faster, get the lowest rates,
and to grow your business?
No credit card required. Cancel anytime.
