The most important time for e-commerce merchants is nearly upon us. ShippingEasy’s award-winning support team has been making their list and checking it twice to make sure your holidays are nice. You’ll be putting extra hours to take care of your customers, and we will be too. Check out the chart below to see the ShippingEasy 2019 holiday support hours, featuring extended hours and which days we are closed.
But before we get to the hours, meet a handful of the people you’ll be talking on the phone with, emailing, or chatting with. We’ve put together a fun video to introduce you to the people who’ve won awards for how well they take care of our customers all year round. Check it out below!
Those are just a few of the lovely people who will be putting in the extra work to help you successfully keep up with the increased traffic and demand the holiday season brings. All with a festive smile!
Turn your increased holiday traffic into customer feedback that builds future business. Here’s how!
Now that you know some of the “who” you’ll be talking to, here is the “when.” Check out the full breakdown of the ShippingEasy 2019 Holiday Support Hours and don’t hesitate to reach out via phone, email, or chat when you need help.
ShippingEasy 2019 Holiday Support Hours
|Date||Chat/Email Support||Phone Support|
|29-Nov||7 am - 7 pm||Not Available|
|30-Nov||9 am - 4 pm||10 am - 4 pm|
|1-Dec||10 am - 2 pm||Not Available|
|2-Dec||7 am - 9 pm||7 am - 9 pm|
|3-Dec||7 am - 7 pm||8 am - 6 pm|
|4-Dec||7 am - 7 pm||8 am - 6 pm|
|5-Dec||7 am - 7 pm||8 am - 6 pm|
|6-Dec||7 am - 7 pm||8 am - 5 pm|
|7-Dec||9 am - 4 pm||10 am - 4 pm|
|8-Dec||10 am - 2 pm||Not Available|
|9-Dec||7 am - 7 pm||8 am - 6 pm|
|10-Dec||7 am - 7 pm||8 am - 6 pm|
|11-Dec||7 am - 7 pm||8 am - 6 pm|
|12-Dec||7 am - 7 pm||8 am - 6 pm|
|13-Dec||7 am - 7 pm||8 am - 5 pm|
|14-Dec||9 am - 4 pm||10 am - 4 pm|
|15-Dec||10 am - 2 pm||Not Available|
|16-Dec||7 am - 7 pm||8 am - 6 pm|
|17-Dec||7 am - 7 pm||8 am - 6 pm|
|18-Dec||7 am - 7 pm||8 am - 6 pm|
|19-Dec||7 am - 7 pm||8 am - 6 pm|
|20-Dec||7 am - 7 pm||8 am - 5 pm|
|21-Dec||9 am - 4 pm||10 am - 4 pm|
|22-Dec||10 am - 12 pm||Not Available|
|23-Dec||7 am - 7 pm||8 am - 6 pm|
|24-Dec||10 am - 2 pm||Not Available|
|26-Dec||7 am - 7 pm||8 am - 6 pm|
|27-Dec||7 am - 7 pm||8 am - 6 pm|
|28-Dec||9 am - 4 pm||Not Available|
|29-Dec||10 am - 12 pm||Not Available|
|30-Dec||7 am - 7 pm||8 am - 6 pm|
|31-Dec||7 am - 4 pm||8 am - 4 pm|
|2-Jan||Resume Normal Support Schedule|
Not a ShippingEasy customer, but want to make sure you’re covered this holiday season? Start your 30-day free trial of ShippingEasy’s ENTIRE platform (including our Customer Marketing tool with automated emails and customer list management, as well as robust Inventory Management). Click below to get started and prepare for your best holiday season yet!