The Definitive Guide to E-commerce Shipping

Shipping is fundamental to the success of e-commerce businesses of all sizes, from single-channel stores to multi-store, multi-warehouse, international operations, and everywhere in between. Wherever your online retail business falls in that spectrum, shipping provides you with an important direct, physical connection to customers, making it foundational to creating a great experience.

In this thorough guide, here is what you can expect:

• Shipping’s importance to your customers’ experiences: learn what today’s eCommerce customers expect, and the business case for optimizing your shipping processes to meet and exceed those expectations
• The shipping ecosystem: understand how shipping processes and solutions integrate with selling, accounting, and other processes—plus see examples of some common shipping process flows you can use as a baseline to evaluate your own shipping operations
• The physical environment: consider how your picking, packing, and fulfillment processes and tools need to align with and support your selling and shipping platforms
• Shipping service providers and technologies: examine the various software and service solutions you need in order to optimize your shipping operations, and get specific guidance on what capabilities to look for in each
• Bring it all together: discover how shipping integrates with inventory management and customer management to holistically grow your busines

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