Inside Sales Representative: eCommerce Space
ShippingEasy moved from Sydney, Australia to Austin in late 2012 and quickly won over thousands and thousands of eCommerce merchants.
30K+ online sellers now use ShippingEasy and rave about both our product and service!
While it still feels like a start-up in terms of hardworking folks with a common mission, we thankfully are not struggling with processes and wondering about payroll these days! If you like the idea of joining a local tech start-up with a stand-out culture, endless friendships and a day to day job that you’ll seriously enjoy – read on.
For more about a building a career at ShippingEasy – check out our Careers page.
THE DAY TO DAY
First question we get is – “what will I be doing day to day?” We think you’ll like the answer.
After a comprehensive training program run by sales leaders that care, you will share your knowledge of eCommerce, fulfillment and shipping, inventory and customer management with online sellers eager for your expertise. If you’re like most of our new team members, you’ll probably start with none of that knowledge. That’s okay by us (if you have it, consider it a bonus…not a requirement). Count on us to teach you. You’ll go from novice in an industry that matters (eCommerce is currently 8% of retail sales and growing) to a genuine expert in this sales role. Oh, and you’ll have heaps of fun along the way with like-minded colleagues eager for your energy and perspective.
THE ENVIRONMENT – well, before we get in to work
We’re not a boiler room or a call center with 60 people piled on top of each other competing for the same 6 jobs. We hire in small groups of 4-5 and then invest in training, knowledge building and integrating you into our kick ass team. If you get the job, you’ll get a base salary on day 1 (minimum of $36K per annum) – PLUS commission. We get that you have rent to pay, groceries to buy and gas to get yourself here. Every offer we make is for keeps! Oh, and there is plenty of room for growth and promotions within our sales team.
Next question we hear is “What is this company?”. That’s an easy one because we have lots of people helping us to tell that story – see below. From our perspective, it’s a company led by start-up people that like solving problems and building things. We’ve expanded our offering from just shipping to include Inventory and Customer Management, making us a full-fledged platform for eCommerce sellers! The leadership team is super transparent and engage every last employee in the strategy, objectives, targets – and results. You’ll learn as much about building a business as you will about sales and eCommerce. Every Friday you’ll join our 10 minute stand up where you’ll learn what’s new, what’s working, what needs help and more. Then, on a monthly basis, you’ll participate in a Business Update where you’ll get to see the numbers and progress at work. You’ll genuinely feel part of this company! We don’t believe in cogs.
Other People Helping tell our Story:
Forbes: learn about our early struggles and how we ultimately won!
Entrepreneur: see how our CEO leads from the middle
Austin Business Journal: read about our new digs in the tech corridor
THE PERSON – what we are looking for
We are looking for a go-getter. A communicator. An advocate. A quick study. If you enjoy working alongside driven, hard-working, accountable people with a desire to WIN – this just might be the place for you. You can expect to work hard, learn a business from the ground up and have fun while doing it. Our Sales team has tremendous influence – it drives the revenue. Expect to get a little bit spoiled. You’ll work in an open plan office with a great vibe, endless natural light and a constructive, cohesive team. It’s a happy place! Oh, here’s our winning team for interest sake. And the various paths your career can take at ShippingEasy – we love ambitious people.
Interested? DON’T MISS THE 4 QUESTIONS at the end
In addition to sending your resume, there are 4 questions at the end of this posting – those are a must. Incomplete applications will not be considered—sorry, we want people that are willing to invest a bit in getting noticed.
OTHER STUFF you probably want to know:
Reach out to online sellers to learn about their current shipping solution
Consult with these sellers and evaluate their needs
Share the ShippingEasy solution in a compelling way
Persuade qualified prospects to see a “demo” of the software
Work closely with sales team to nail the demo and close the sale
Have a positive, fun, energetic attitude daily
Sales experience preferred but not required
Outgoing and ambitious personality
Ability to learn quickly
Great work ethic
Strong verbal communication
Organized, independent, resourceful and diligent
- The opportunity to help build a company from the ground up
- Clear career path: 4 roles just within our Sales Team
- Comprehensive health care plan
- Weekly happy hour with plenty of prizes
- Snacks, drinks and an all-round upbeat environment
- Open plan office where the leaders slow down to teach, mentor and make sure we build something special
Please email your current resume along with your response to these 4 questions (mandatory to be considered for the role)
- If you think about your experience to date, what is most relevant in terms of your ability to perform this role?
- What in this job ad most appealed to you?
- Tell us something unique, interesting or surprising about you
- We have some college football fanatics in our team – how will you contribute to OR tolerate this part of our culture?
You can skip a cover letter! The questions above will tell us plenty.