Interview with Our Team Member: James



Team Member: James

Title: Account Manager

Start Date: March 2016

What do you do at ShippingEasy?
Daily tasks include support calls, creating escalations, maintaining customer relationships, and consistently missing anything I try and make in the trash can by my desk.

What do you like about your specific role?
I enjoy speaking with a variety of businesses every day and observing how they run their business and suggesting ways to improve their efficiency with shipping. Working across multiple platforms and carriers is also a great skill to sharpen over time to gain a greater understanding for how e-commerce works.

What is your favorite thing about working at ShippingEasy?
The most enjoyable part of working here is the relationship the staff has with each other, hands down. It’s a rarity these days to work at a company where literally every employee is a friend. We are also constantly reminded by how much we are appreciated by our CEO (who works alongside us everyday) with events, fun surprises in office, and hand written cards.

If you were talking to an applicant for a role at ShippingEasy, what would you tell them about working here?
That it’s a privilege to work here. This isn’t a job that you dread going to each morning. There’s always something to look forward to – it’s fast paced and you are always expanding your knowledge on how e-commerce/shipping works. While it’s a professional environment where we get work done, it’s also a place where fun is constantly present – whether that be laughing with your coworkers, playing ping-pong, shooting Nerf guns at each other, playing basketball, or relaxing in the theater room – also, did I mention unlimited snacks? Yes. Yes, I do abuse that perk.

If you had to name 1 reason that someone should want to work at ShippingEasy, what would it be?
It gave me a massive boost in self-confidence and overall happiness. You’re constantly surrounded by the greatest people and you are paid well to do something that you enjoy doing. If given the opportunity, I highly recommend working for this great company.


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