Archive: December 2017
Rob Zaleski, Dec 12, 2017

During the holiday season, eCommerce sellers see a ton of new customers, many of whom they will never see again. This means holiday customer retention could be a key to […]

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Rob Zaleski, Oct 19, 2017

As an innovative provider of the leading cloud-based shipping, inventory management, and customer management solutions for e-commerce sellers of all sizes, we have launched Automated Email Marketing, an exciting addition […]

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Rob Zaleski, Oct 5, 2017

We’ve all heard the old adage that it’s easier and cheaper to keep a current customer than go out and find a new one. But what kind of things should […]

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Rob Zaleski, Jun 20, 2017

There’s no question in our mind that you love your customers. But when it comes to customer management, i.e. managing relationships with people buying your products, sometimes the hectic schedule […]

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Rob Zaleski, Jun 13, 2017

Are the email marketing messages you send your customers rewarding to them? And are they even seeing those emails to begin with? Though 85% of people say receiving discounts is […]

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Rob Zaleski, Jun 8, 2017

You’ve heard the old adage that it costs more to acquire a new customer than retain a current one, right? How much more, though? Most experts say between 4 to10 […]

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Rob Zaleski, May 30, 2017

As I sit down to write this post on communication and customer management, the 80s classic rock song Hold On Loosely by .38 Special comes to mind. “Hold on loosely, […]

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Rob Zaleski, May 25, 2017

When it comes to customer management, Amazon and Netflix are typically regarded as the Holy Grail. You’ve probably experienced it yourself, and thought “Wow, they really know me.” But that […]

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