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Category: Customer Management
Rob Zaleski, Oct 5, 2017

We’ve all heard the old adage that it’s easier and cheaper to keep a current customer than go out and find a new one. But what kind of things should […]

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Rob Zaleski, Aug 22, 2017

After a strong retail showing in July (and August not looking too shabby), it’s time to usher in Labor Day weekend plans. Of course, in the world of retail and […]

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Rob Zaleski, Aug 15, 2017

The great thing about back-to-school marketing season is it perfectly precedes holiday shopping season—the pivotal time of year for eCommerce sellers. You’re forming relationships right now with new and returning […]

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Rob Zaleski, Jul 24, 2017

ShippingEasy features have seen some exciting updates and additions over the last couple of months. Between making some under-the-hood improvements to offering completely new services that help eCommerce sellers connect […]

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Rob Zaleski, Jul 7, 2017

Amazon Prime Day is coming July 11. It’s a day full of flash sales and lightning deals. So…what is keeping you from doing your own version? Afraid you’ll just get […]

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Rob Zaleski, Jun 20, 2017

There’s no question in our mind that you love your customers. But when it comes to customer management, i.e. managing relationships with people buying your products, sometimes the hectic schedule […]

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Rob Zaleski, Jun 13, 2017

Are the email marketing messages you send your customers rewarding to them? And are they even seeing those emails to begin with? Though 85% of people say receiving discounts is […]

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Rob Zaleski, Jun 8, 2017

You’ve heard the old adage that it costs more to acquire a new customer than retain a current one, right? How much more, though? Most experts say between 4 to10 […]

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Rob Zaleski, May 30, 2017

As I sit down to write this post on communication and customer management, the 80s classic rock song Hold On Loosely by .38 Special comes to mind. “Hold on loosely, […]

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Rob Zaleski, May 25, 2017

When it comes to Customer Management platform allows you to add tags, internal notes, and discussions to create a holistic view of your customers. You can note likes, dislikes, specific […]

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