Category: Customer Management
Rob Zaleski, May 16, 2018

For us here at ShippingEasy, customer service isn’t an addition to our product—it’s a part of our product. Offering help from a real person here in Austin, TX via chat, […]

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Jack Ship, May 10, 2018

In a previous blog post, we listed abandoned-cart campaigns as one of the most effective campaigns you can run as an email marketer. Now, we’ll go into more depth with […]

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Jack Ship, May 2, 2018

A new customer just bought something from you for the first time. Congratulations! Now the really hard work begins – building customer relationships with those first-time buyers to bring them […]

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Jack Ship, Apr 24, 2018

Email marketing is one of the best and most cost-effective ways to connect with your e-commerce customers, generate sales, and bring customers back to buy again and again. But using […]

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Rob Zaleski, Apr 3, 2018

With recent outcries around Facebook, Cambridge Analytica, and Google, customer data is somewhat a polarizing term. But you’re an upstanding online merchant, just trying to leverage your e-commerce customer data […]

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Rob Zaleski, Mar 20, 2018

Spring is here, and with it comes the expectations of warmer weather, brighter days, Easter weekend, and the promise of new, blooming ideas. This is also true in e-commerce. Spring […]

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Rob Zaleski, Feb 7, 2018

Valentine’s Day is almost here, and since love recognizes no geographic boundaries, you may have customers who need to ship to their loved ones serving overseas. When shipping to military […]

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Rob Zaleski, Dec 20, 2017

It’s the final countdown! We hope the 2017 holiday e-commerce season has been good to you. Now it’s time to look toward the new year and start thinking about 2018 […]

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Rob Zaleski, Dec 12, 2017

During the holiday season, eCommerce sellers see a ton of new customers, many of whom they will never see again. This means holiday customer retention could be a key to […]

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Rob Zaleski, Dec 8, 2017

Do you know about the eCommerce holiday Free Shipping Day? It’s coming next week on December 15, and it’s a great way to once again insert your business into the […]

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