2016: Feature Release - ShippingEasy

2016: Feature Release

By Jack Ship
May 17, 2016

Here are the feature updates for 2016 all in one place.

VIEW full year 2015 Feature Release page to get a feel for our pace and focus.

NEW! Customer Management

  • Track customers and their purchases
  • Identify customers by geography, purchase date, purchase amount, and more
  • Group customers based on criteria that matter
  • Communicate with customers: one-at-a-time or in bulk
  • Set-up is easy! And it’s FREE ’til 2017

Rates

  • USPS implemented rate and service changes on January 17th and April 10th, 2016
  • UPS announced rate and service changes for 2016
  • FedEx announced rate and service changes on January 24, 2016
  • Estimated Delivery Date available for most USPS services

Orders

  • More options to sync store orders: automatically or on-demand, individual store or all stores
  • Changed Orders page “Weight” and “Age” filters
  • Improved handling of invalid addresses
  • Added Estimated Delivery column to display the estimated delivery date for most USPS domestic services
  • Three new custom field columns on the Orders page
  • New message at the top of the Orders page for accounts that have automatic store order downloads disabled because of 14 days of inactivity. Message includes link to re-enable automatic downloads
  • Support for more than one SKU in the Product SKU filter on the Orders page
  • Order numbers are now required on all manually entered orders. Suggested order numbers will be displayed but can be replaced with any Order Number

Emails, Packing Slips, Pick Lists

  • Emails:
    • New email template variable: {{shipment.tracking_number}} displays the shipment tracking number in the email without a link
  • Packing Slips:
    • New packing slip template variable: {{store.store_name}} pulls the “Store Name” from the Stores & Orders settings pages
    • New packing slip template variable: qty_multiple
  • Pick & Pack: “Print All” option allows printing of all available orders – print more than 200 orders at a time. For now, this feature is limited to a maximum of 10,000 orders.
  • Pick Lists: Customizable pick lists. Select from a much longer list of fields to display on the pick list, control the positions of the fields, preview pick lists and new “group by” options available.
    • Product images on pick lists
    • Barcodes on pick lists. The order number and product SKU as barcodes are now available as optional columns on the pick list
  • Support for displaying the SKUs included within a bundled SKU on packing slips and pick lists.

Shipments

  • Estimated Delivery Date displayed on Ready to Ship page for most USPS domestic services
  • New filter on Shipment History page: Carrier
  • Name a batch on the Ready to Ship page by selecting the pencil icon next to the batch
  • Changed highlight color to dark blue for better visibility
  • QuickShip now has two menu entries: “New Label” and “Return Label.” Create a return label for a buyer for whom there is no order or existing shipment in ShippingEasy
  • On the International Settings page, a new option to apply the “Description” specified in all customs forms, even if the SKU has a product catalog entry
  • A new context menu entry on Shipment History for return labels: Label Image. This will open a browser tab with the image rather than the PDF
  • In the Returns filter on Shipment History, there is now a new option to select: Prepaid Returns, which displays prepaid return shipping labels

Automation

  • New versions of ConnectEasy make printing faster
  • New versions of the QuickBooks Desktop plugin make accounting easier
  • New keyboard shortcut for the “load” bar on Ready to Ship. Makes putting the cursor back into the load bar without a mouse easier
    • Windows: Alt-Shift-L
    • Mac OS X: Ctrl-Option-L
  • Improved CSV column mapping
  • Allow the rerunning of shipping rules
  • New shipping rule action: Break out and split by SKU

Reporting

  • Added “Shipping Margin” reports, with two versions: “All” and “Domestic”
  • Added new data for reports: Warehouse/bin
  • Updated “Shipped Products Report”
  • Added new report under Order Reports that lists all unshipped orders, organized by date and store.
  • New optional columns to choose on Complete Shipping Report:
    • Creation Time (of the shipment)
    • Creation Date (of the shipment)
    • Destination Company
    • Length, Width, and Height (of the shipment)
    • Batch Name (if the shipment was created in a batch)
    • New column on the Unshipped All Orders report: Order Total. This is the total dollar value of the unshipped orders

Printing

  • ConnectEasy:
    • Version 4.9.0 released for Mac and Windows
    • Version 4.9.1 released for Windows
    • Version 4.10 released for Mac and Windows
  • New option to print item descriptions on USPS domestic labels

QuickBooks

  • Version 1.0.0.188 released for QuickBooks Desktop with minor updates
  • Version 1.0.0.190 released for QuickBooks Desktop with new features and minor updates
    • New option for creating transactions and/or customers
    • Map internal order notes from ShippingEasy
  • QuickBooks Desktop: Allow for taxable and non-taxable products in a single order when configured for QuickBooks to calculate sales tax
  • Version 1.0.0.201 released for QuickBooks Desktop 
    • Option to have the QuickBooks Desktop integration search/create items in QuickBooks based on the master SKU in the ShippingEasy product catalog, instead of the SKU alias

Store Platform Integrations

  • New platform integrations
    • Stripe Relay integration allows merchants to manage orders placed via Twitter‘s or Spring‘s “Buy” buttons
    • LuLaRoe store type added to expedite account setup
    • New store type: Sassy Steals
    • Walmart
  • Existing platform integrations
    • Update integrations to use ShippingEasy’s current store integration technology:
      • Amazon
      • BigCommerce
      • eBay
      • Etsy
      • Magento
      • Shopify
      • Volusion
    • Amazon
      • Updated handling of discount amounts on Amazon orders
      • Improved display of foreign characters on labels for Amazon orders
      • Support for Dynamex
      • Ability to purchase shipping labels for Amazon Prime orders even if the recipient address is not valid according to USPS. A warning message is displayed on Ready to Ship stating Amazon will not allow editing of the address, so the shipment label will have an address that did not validate
    •  eBay
      • New handling of orders that are combined within eBay (before syncing)
      • New handling of store order updates when the carrier is a consolidator
    • Ecwid
      • Include the Company Name in address when included in the Ecwid order
    • Etsy
      • Buyer’s requested service is included with Etsy order details
    • Jane.com
      • Update store with cost of the label once an order is shipped
    • Magento
      • Option to capture payment on an order when Magento is configured to use a third party payment processor
      • New handling of store order updates when the carrier is a consolidator
      • Version 2.x released
    • Sears
      • New handling of store order updates when the carrier is FedEx
    • ShippingEasy API
      • ShippingEasy API for providing additional SKU information as part of the data about an order
    • Shopify
      • Exclude downloadable products and/or services from Shopify orders
      • Exclude refunded line items from Shopify orders
      • Exclude edited line item’s shipment notification callback so the order an be marked as fulfilled
      • Support for gift orders
    • WooCommerce
      • Version 3.2.0 released with new features and minor updates
        • Support for the Shipment Tracking plugin from WooThemes
        • Support for the Product Add-Ons plugin from WooThemes
      • Version 3.4.0 released with new features and minor updates
        • Support for the SkyVerge Sequential Order Numbers Pro plugin from WooThemes
    • Yahoo
      • Option to use the “Code” field in Yahoo as the “SKU” in ShippingEasy
      • Include the Company Name in address when included in the Yahoo order
    • New Store type: Zenventory

Carriers

  • New carrier integrations
    • DHL Express opens up options for US-based ShippingEasy users to access additional international services.
      • InXpress
      • International Logistics Solutions
    • UPS Mail Innovations
  • Existing carrier integrations
    • Consolidators
      • Changed the display order of the Daily Manifest page
    • DHL
      • Added support for DHL Express
    • FedEx
      • Support for FedEx insurance allows shippers to purchase extra insurance coverage from FedEx
      • FedEx International Ground to Canada is now an available service for integrated FedEx accounts
    • UPS
      • Added support for UPS Mail Innovations
      • Added support for recipient billing on UPS shipments
    • USPS
      • USPS International First Class purchases will be charged to the Endicia Expedited account, instead of the Endicia First Class account. 

Tools

  • Unlimited number of store integrations to any paid plan, for no additional cost
  • User permissions enable the account owner to limit access to certain parts of ShippingEasy on a per-user basis
    • Two new user permissions: Edit Order Items and Edit Order Recipient. These additional permissions allow control over which specific order data users can modify
  • A complete rework of the existing Browse Rates window
    • In addition to USPS, support for negoiated UPS and standard FedEx rates
  • New link on the Subscription & Billing page: Update USPS Postage to Checking Account
  • Order tags – easily add attributes to individual and multiple orders
    • Specify attributes for products in the product catalog
    • Ability to add/remove product tags on an individual SKUs
  • An additional filter on all Dashboard displays: Yesterday
  • A filter on the product catalog page for product tags
  • Context-aware access to the Knowledge Base within the app. Appears as a blue circle at the bottom right of each page

Support

  • Database upgrades to improve overall system performance
  • Quick link to “Answers” (top-left corner of account) navigates users to the Support Center – featuring thousands of articles and community discussions
  • Improved display of Shipping Providers page on Firefox and Internet Explorer

As always, we’d love to hear from you! Please submit feature requests in our Community forum.

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Jack Ship

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