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2017: Feature Release
By Jack S., Jan 17, 2017

Here are the feature updates for 2017 all in one place.

VIEW full year 2016 Feature Release page to get a feel for our pace and focus.

NEW! Customer Management

  • Track customers and their purchases
  • Identify customers by geography, purchase date, purchase amount, and more
  • Group customers based on criteria that matter
  • Communicate with customers: one-at-a-time or in bulk
  • Set-up is easy!
  • Upload customers added to Customer Management
  • Download customers added to Customer Management
  • Email Campaigns – easily design, target and schedule an email message to specific buyers or prospects
    • Track results (deliveries, bounces, clicks, etc)
  • Campaigns page lists all campaigns and displays a status for each
  • Top-level page for Customer Lists that displays all customer lists
    • Includes number of entries on each list and the date and campaign in which the customer was last used
  • New shipping rule condition to check Customer Status which makes it easy to categorize orders from specific customer segments

Inventory Management

  • Product upload now supports SKU aliases
  • Enhanced bulk import from Shopify (for inventory tracking) to also bring in the image of each SKU from Shopify
  • Two-way sync of inventory levels on Volusion stores added. This increases othe count of stores for which we can do two-way inventory sync to seven: Amazon, eBay, BigCommerce, Shopify, Ecwid, Walmart, and Volusion
  • Import products from Amazon to set up Inventory Management
  • Support for alias SKUs within a store
  • Support for creating a purchase order for multiple products
  • In product history, display the name of the user who uploaded a product CSV in order to change inventory stock levels
  • Product import from eBay
  • New value for each entry in the product catalog: Wholesale Price
  • New optional column when uploading a CSV to the product catalog: Adjust Stock


  • USPS implemented rate and service changes on Jan. 22nd
  • UPS implemented rate and service changes on Dec. 26th
  • FedEx implemented rate and service changes on Jan. 2nd

Emails, Packing Slips, Pick Lists

  • New version of the packing slip/email template editor
  • New option to add custom columns to the list of line items on a packing slip
  • New option for the display of list of line items in a packing slip: zebra striping or grid
  • New option to add custom columns to the list of line items on a packing slip
  • New variable: packaging. This variable displays the name of the packaging used for the shipment
  • New option for displaying additional information about bundled products on a packing slip. New bundle_details feature will display the parent SKU in bold, indent the bundle SKUs beneath it, and includes the warehouse location for each bundled SKU
  • New variable for packing slip: name_and_product_options. Variable displays each product option on a separate line
  • New variable in our packing slip template editor: Packaging. This variable displays the name of the packaging used for the shipment


  • New filter: Product Tags


New Features

  • A new filter on the Orders page: Product Tags
  • New optional column in our shipping reports: Return
  • Added support for removing a variant SKU from a product catalog entry


  • New shipping rule action: Split All Line Items
  • Purchase and Print Label” is a new option for shipping rules. The label will immediately print if a rate quote is available for that order


  • Updated USPS tracking on Shipment History
    • The “delivery column” can now be sorted
    • Hovering the mouse on a delivery icon (the clock, etc) will now provide additional information
    • New filter on Shipment History: Delivery Status – limits the display to shipments that have a specific delivery status
  • Display count of shipments at the bottom of the USPS SCAN form page
  • Improved support for invalid addresses that are marked as “use anyway.” These are now displayed with a yellow triangle and there is a new entry on the Orders page Address Type filter to make “Invalid Accepted Addresses” easy to find


  • A new international version of the Shipment Margin report
  • A new option in the domestic Shipment Margin report to display the values for each county within a selected state
  • New optional column in shipping reports: Return. If selected, the Return column indicates if a shipment was a prepaid return label or not
  • New optional columns in the Complete Shipping Report: Destination Postal Code, Destination Address Line 1, Destination Address Line 2, Destination Phone


  • New entry under Settings > Account Settings: Event History – Type in an order or batch number and see the printing events that occurred for that order or batch
  • Support for sub accounts
  • Product page has new “suppliers” filter


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