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ShippingEasy Customers: what you can expect
By Katie May, Jun 21, 2013

Wordpress_Success_Final We pride ourselves on providing all day, every day service.

It’s not just about offering an easy Shipping Solution that works out of the box – it’s about wrapping the right experience around that.

So you’re HAPPY.
So you actually say that Shipping is in fact, Easy.

  • DAY 1: a one on one training with an experienced Shipping Specialist. They have trained hundreds – if not thousands – of customers coming from another solution, or no solution.

If Day 1 doesn’t suit you, we can do it the next day. We’re flexible like that.

      • DAY 7: a follow up call from your Account Executive. Just to clarify….that’s the person that told you about ShippingEasy in the first place….probably showed you a “demo”. Yes, they are going to call you and check in. They care – seriously care – about how the system is working and of course in any product or features ideas you might have.

 

  • EVERY DAY AFTER THAT: our team will be here to answer questions, respond to your feedback, heck even help you ship a package to Kragujevac if you need it. We proudly display our phone number: 1 888 603 9495 on every page. Call it! Hate the phone? Email us on support@shippingeasy.com
  • Phone, email, chat – it’s really your choice. Our phone number and email is on EVERY PAGE of the app. We don’t hide behind a ticketing system. We answer the darn phone.

 

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We look forward to welcoming you on board and sharing some of our Texas Charm.
Ever heard of Southern Hospitality? We serve it up by the gallon.

 

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