How can you offer such low rates?
We are fortunate to have thousands and thousands of customers shipping a gazillion packages every month. Their aggregate volume qualifies ShippingEasy for significant discounts and the ability to offer USPS Commercial Plus Pricing to all paid customers.
Can I change my plan at any time?
You can upgrade your account at any time from your Settings. The additional cost of a higher plan is billed pro-rata based on the remaining days in your billing cycle. Downgrades go into effect at the end of the current billing period (eg. you get the benefits of the higher volume threshold until the next monthly cycle begins).
Can I cancel my account?
Yes. There is no contract of any kind and no obligation. A plan cancellation goes into effect at the end of the current billing period.
Why do you need my credit card at sign up?
ShippingEasy requires a credit card so that you can pay for postage through our app. Free users, on our Starter Plan, will not incur a fee from ShippingEasy itself, only on the postage they buy. If you use UPS and FedEx only, you will be invoiced directly via these carriers, per usual.
What happens if I go over my shipment limit?
We will automatically upgrade you to the next highest plan level. Contact customer support if this happens for help and assistance.
Do I need an Endicia account?
All ShippingEasy plans, including our completely FREE Starter plan, includes an Endicia account. It is created automatically as part of sign up and you will not receive any fees or billing related to Endicia. ShippingEasy covers this directly with Endicia.
I have to pay for ANOTHER monthly service?
For most online sellers, ShippingEasy more than pays for itself through the discounted USPS rates provided. In other words, our paid plan customers make up the cost of the monthly subscription through postage savings and usually even more. Plus, you get the bonus of getting a risk-free, 30 day free trial.
I live outside of the USA, can I still use ShippingEasy?
At this stage ShippingEasy is for shipments originating in the USA. Merchants can be anywhere at all! And Orders can be shipped domestically and internationally. However, they need to start in the United States.
Why ShippingEasy is the best shipping solution available
We are committed to exceptional customer service. Other shipping services leave you on your own, take forever to put you in contact with a real person, or only give you chat and email options for forms of customer support.
No hidden fees and no surprise fees. You pay for your plan on a monthly basis and that’s it. No activation fee, no label fee, no contract, no secrets.
Simple interface that isn’t daunting and was made for speed. Learning new technology can be tricky, so we make it as simple as possible and have specialists ready to help if you get stuck.
ShippingEasy is cloud based software, that means you don’t need to download it, it never needs an update, and it works instantly on your browser whether you’re on a Mac or PC.
ShippingEasy puts everything in one place. The app connects and communicates directly with your stores, printers, scales, and email to have all elements of your entire shipping process work together to keep everything simple and fast.
Our Basic plan allows for up to three store integrations. That means you can hook up your Shopify store, your eBay account, and your Amazon Seller account to ShippingEasy with no additional costs.
“ShippingEasy is just fantastic. The product is far superior to any I’ve used, and that includes Dazzle, Stamps.com, and a couple others that I’ve blocked from memory.
Incredibly easy to ship packages. Custom rules make it so that once orders are received, they can automatically be processed based on settings you’ve made. So if one of your items is always shipping Priority, you can make it so a label is auto-printed that exact moment with a Priority label and correct weight/address info.
The customer support is superb, and the main reason I switched from other shipping solutions: support took forever – it would usually take about 10 minutes before I could get a hold of anyone. There’s always someone ready to talk to me on ShippingEasy, and they go above and beyond. I was having printer problems through no fault of theirs, and they spent a good chunk of time setting me straight.
ShippingEasy is the most used app in my store.Make it easy on yourself and just pick these guys for your shipping needs.” – Allen at SpyGuy Security