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Category: Customer Management
Rob Zaleski, Jun 20, 2017

There’s no question in our mind that you love your customers. But when it comes to customer management, i.e. managing relationships with people buying your products, sometimes the hectic schedule […]

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Rob Zaleski, Jun 13, 2017

Are the email marketing messages you send your customers rewarding to them? And are they even seeing those emails to begin with? Though 85% of people say receiving discounts is […]

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Rob Zaleski, Jun 8, 2017

You’ve heard the old adage that it costs more to acquire a new customer than retain a current one, right? How much more, though? Most experts say between 4 to10 […]

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Rob Zaleski, May 30, 2017

As I sit down to write this post on communication and customer management, the 80s classic rock song Hold On Loosely by .38 Special comes to mind. “Hold on loosely, […]

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Rob Zaleski, May 25, 2017

When it comes to Customer Management platform allows you to add tags, internal notes, and discussions to create a holistic view of your customers. You can note likes, dislikes, specific […]

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Rob Zaleski, May 22, 2017

Having the knowledge of your customers’ eCommerce purchase history can be a powerful marketing tool. It gives you insights into what they like, other products they might be interested in, […]

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